Do I need to provide credit card information for the free trial?
No. You can start the free trial without a credit card and explore the included features before you subscribe. Download Sliprail to begin.
How do I start the 14-day free trial?
Download and install Sliprail. The 14-day trial starts automatically the first time you open the app.
Are all extensions included with the subscription?
Yes. A subscription includes all current and future Sliprail extensions at no additional charge.
What's the difference between Sliprail Pro and Sliprail Lite?
Sliprail Pro includes Nora and other AI features. Sliprail Lite includes the non-AI features. We aim to keep the difference between the plans focused on AI, although features that require ongoing server resources may be available only with Pro. Choose Lite if you do not need AI features.
How does Nora handle my data?
We do not use your prompts or AI outputs to train Fengcen models unless we separately ask for and receive your permission. Your requests may be sent to third-party providers such as OpenAI, Google, or Anthropic, which process data under their own privacy policies. Even when a feature is described as temporary or ephemeral on our side, we cannot guarantee that a third-party provider retains no records. Review the relevant provider policies before submitting sensitive information.
How can I cancel my monthly subscription?
Open Subscription Management in Sliprail, or sign in to your account on the Sliprail website. Cancellation takes effect at the end of the current billing period.
How long are the AI credits included with Sliprail Pro valid?
The monthly AI credits included with Sliprail Pro are valid for 2 months from the date they are added. Plan credits can be used only while the related paid subscription is active and expire when that subscription ends. Credits purchased separately are managed independently and do not currently expire. The terms shown at purchase, checkout, or on your account page control.
How many devices can I use with one subscription?
One subscription covers up to 6 active devices or browser environments. If you exceed the limit, Sliprail signs out the device that signed in earliest so you can use the new device.
Which platforms does Sliprail support?
Sliprail supports macOS 13 or later on Apple silicon Macs, Windows 10 and 11, and Web. A Linux desktop app is not currently available, but we continue to evaluate future support. Features vary by platform, so use the free trial to confirm that the capabilities you need are available.
Can I view and manage my signed-in devices?
Yes. Open the Security page on the account website to review and remove signed-in devices. If you see a device you do not recognize, remove it and change your password.